careers

THE SMILING TREE TEAM

We're a small team of doers and dreamers who handcraft our products from start to finish on our 13 acre homestead in rural southwestern Minnesota. 

We're driven by an appreciation for meaningful handmade gifts, a love of Mother Earth and sustainable living, and the simple joys of life through the eyes of children. And we believe that childhood is more about creative learning and experiences through play and less about all. the. stuff. 

Our team is a combination of on-site employees who create, personalize, and ship our products and remote contractors specializing in marketing, sales, and design.

We're growing, and we invite introductory hellos from like-minded creatives. We welcome self-starters, optimists, organizational wizards, craftsmen, and designers looking for a fast-paced, casual, and fun work environment. A willingness to learn and tackle challenges is a must.

CURRENT JOB OPENING

Now Hiring: Fulfillment Manager / Engraver Operator

Hours:

 30-40 hours/week year round (busiest season September-December)

Compensation:

Up to $20.00/hour starting wage, depending on qualifications and experience. Earned PTO based on hours worked. Opportunity for increased pay is based on performance and additional responsibilities earned.

Location:

Our home-based business is located south of Lamberton. This is an on-site position, and candidates must live in the nearby area. Given the nature of the position, working remotely is not possible.

Who we’re looking for:

Smiling Tree is seeking a motivated, detail-oriented person to join our team long-term as Fulfillment Manager / Engraver Operator.

Candidates must be detail-oriented, highly organized, and able to closely follow systems and processes. This individual must also be technologically adept.

Duties include but are not limited to:

• Operate laser engravers (small, individual orders and high-volume corporate orders)
• Manage online and physical inventory and supplies
• Fulfill orders (engrave products, pack, and ship)
• Daily customer service (email and occasionally phone)
• Oversee high-volume corporate order workflow and timelines
• Provide quality control for finished products
• Ensure engraving/shipping room remains organized and clean

Additional duties that may be added (depending on the individual):

• Set up customer digital artwork
• Create new and/or improve existing workflows and systems
• Woodworking tasks

Qualifications:

• Shows up to work consistently and on-time
• Honest, reliable, trustworthy
• Detail-oriented is a MUST; perfectionist tendencies welcomed!
• Medium-to-advanced computer/tech skills are a MUST
• Able to work alone & with a team
• Able to communicate and write well
• Customer service experience is a plus
• Graphic design experience is a plus
• Woodworking experience is a plus

Perks of the job:

• Join a small, tight-knit team of people who love what they do and thrive in a flexible, informal, but hard-working environment
• Earn PTO based on hours worked
• Significant opportunities for growth and advancement: give your best, consistently learn and improve, and you will move up
• Learn the ins & outs of running an e-commerce business
• Learn about sustainable business practices and how to design, produce, and market them
• 25% off Smiling Tree products for you and your immediate family  

To apply:

This is a long term position designed to evolve and grow with us. Serious inquiries only, please.

First visit our websites to get a feel for our culture, our priorities, and the products we make: Smiling Tree Toys and Smiling Tree Gifts.

Still excited about this? Email resume & cover letter to kathleen@smilingtreetoys.com.  If we feel it’s a good fit, we will contact you to set up an interview.