We purchased our first grandson's personalized name puzzle
(Jack) from Smiling Tree Toys a year ago for his 1st birthday. We were beyond thrilled with the craftsmanship and overall appearance of the puzzle. Everyone wanted to know where we purchased it from. Unfortunately, our grandson lost the first letter (J) to his name puzzle this past year. We contacted your webpage and were pleased to see that we could send for a replacement letter at a minimal cost. The letter arrived in less than 7 days after we placed the order. The "J" letter/puzzle piece arrived, fits perfect and the puzzle looks good as new. Thank you for making this Gammie & Pop Pop happy with our purchase!
I was happy with the ability to buy replacement parts for my grandson's name puzzle. I received them very quickly and they fit perfectly in the existing puzzle
Smiling Tree Toys did a great job pointing me in the direction of where to get replacement parts. They accidentally sent me the wrong block but rectified it immediately when I sent them an email and sent me a new block! A+ customer service. Thanks!
So easy to order 2 heart and star blocks to use at the beginning and end of the name blocks I bought!
Arrived fast and adorable!!